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Insurance Repair

In the event of making an insurance claim, it could prove highly beneficial to appoint/liase with a company who has the experience of dealing with insurers and loss adjusters.  It is often the case that loss adjusters/claims handlers will cut back on the quantity and quality of work carried out on your property.  This is purely a cost cutting exercise and does not have your (the insured) best interests at heart. When quoting for insurance reinstatement works, Stephen Loy Building Services will discuss with you and give you a full breakdown of all works required to ensure that your property is reinstated to its full potential.  There will be no corners cut and if your insurance company/ loss adjuster disagrees with our schedule, we will be happy to arrange a secondary appointment to explain why the works should be carried out in the manner most beneficial to you (the insured).
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Being affected by fire, flood or subsidence damage can be a very unpleasant and trying experience. If your property has been affected by one of these it is essential that you call a professional damage restoration company.

Stephen Loy Building Services has been working within the insurance industry for the past decade and has built up a vast knowledge in dealing with these type of insurance claims. We will immediately carry out an inspection to assess the damage caused in your home.


A fast response is imperative in the prevention of any further damage.

Stephen Loy Building Services will provide you with a free estimate, a detailed damage report and photographic evidence for your insurance company. We have been approved by arguably some of the most respected loss adjusters and loss assessors in Britain and continue to carry out regular and efficient projects on their behalf.


Unfortunately fire is not an uncommon event and even small fires can create a significant amount of damage, leaving your commercial premises or home uninhabitable. Everyone knows how damaging fire can be, but the fire isn't the only aspect to cause such devastation. It is also the smoke and accompanying water used by the fire fighters.

Stephen Loy Building Services have the experience and knowledge in dealing with such catastrophes and realise that it is essential to get your property back to pre-loss condition in minimal time.

We appreciate the stress that our clients are going through and take this into consideration when dealing with their insurance reinstatement claim. We can offer one point of contact though out the entire insurance reinstatement claim and guarantee that you will be fully satisfied with the quality of workmanship and service you receive.

Stephen Loy Building Services offer a 24 hour emergency call out and will carry out visual inspection on your property, ensuring the immediate structural integrity of your premises. We also offer a board up service to safeguard your property until there is a more permanent safety fixture in place.

Our aim is to minimise the personal trauma by restoring your property to its original condition as quickly and thoroughly as possible.

Services we can offer:

-site visit within 24 hours of your call
-arrangement of alternative accommodation.
-Cleaning and restoration services.
-itemised building schedule for submission to insurance co.
upon authorisation, we can liaise and agree a realistic/fair settlement figure with your insurance company.
Building and restoration work throughout Edinburgh and Lothians


Flooding can have a devastating impact on the structural integrity of your property, whether caused by mother nature or by man made issues. Whatever the cause, the result is always the same- water damage, raw sewage and hazardous health conditions. These hazards need to be dealt with by qualified professionals.

Stephen Loy Building Services are capable of managing insurance reinstatement contracts of any size and have a vast experience in dealing with both domestic and commercial flood damage claims.

Our flood damage restoration specialists have over 16 years of combined experience and have worked tirelessly to ensure that our service is second to none. If you have water/flood damage due to heavy rain/roof failure, burst pipe(s), collapsed sewage pipes, or an appliance malfunction, we are available for emergency response to help minimise the resulting damage. 

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